Have you screwed up like last time you changed the login procedure ie you reduced the length of password. @bankwithsmile Hi Michelle, no that didn't help, I'm still getting the same error message. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No. When I click log in its just loading forever in multiple devices and connections. Incompatible with most other financial apps, glitchy and just lagging behind. Please sort here: Greenwich postcode, currently accessing from Lewisham. Hmmm. what this might mean for the way they bank with us. @bankwithsmile At the moment, I can't log in. Credit facilities are provided by The Co-operative Bank p.l.c. of any deposits you have with the following: The Co‑operative Bank, Britannia and smile. After 16 years, she left Smile Bank on Friday after she was unable to view a crucial re-mortgage payment. @AnnaWarrington Try logging in again', @DavidAckland1 @bankwithsmile Sammie - there is no problem with either my username or my password. Online banking and our mobile app will be unavailable from 8pm Saturday 16th January until late Sunday afternoon. @simoncoxemerald Thx. Is there a problem with online banking. Please sort. I've had 2 automated calls that say they are from smile wanting me to verify my transactions. Box 101, 1 Balloon Street, Manchester M60 4EP. Can't log in via tablet, phone or PC, @JillKenMcN @bankwithsmile That's lovely but please, you don't need to do that. Not working on those fields from two discrete Mac computers, laptop and desktop, both latest chromes and also not working in those fields on an iphone 6s running safari. NewsNow aims to be the world's most accurate and comprehensive aggregator of Co-op Bank news, covering the latest retail, business and commercial banking news from the best online news publications. @bankwithsmile I've been with Smile for over way over ten years, but I'm getting really frustrated with the lack of customer service. The Smile Bank current account gives you a £500 overdraft, a Contactless Visa debit card and you can have a cheque book if you ask for one. the Financial Services Compensation Scheme (FSCS). downdetector.co.uk, Via No live chat, cannot send a secure message online, 30 minute wait to get through to customer services. It offers full-service current accounts, savings, ISAs, investments and credit cards. The chemical had devastating impacts on those living in the area, and still contaminates the soil and water today. Is the system down?! Hundreds of folks in the UK began reporting problems with the website and online banking around 08:01 UTC this morning on downdetector.com. Once you receive a response and if you remain unhappy we will investigate further. As an internet bank this is getting very frustrating. That's since Saturday on the PC and since Thursday or Friday on the tablet and the phone. Every story from every site is brought to you automatically and continuously 24/7, within around 10 minutes of publication. @bankwithsmile internet banking appears to be down? Is it down? The bank expects it to be down until at least 1pm today. @bankwithsmile once again your customer service is apauling. 121885). @bankwithsmile still locked out of my account on multiple due to that recurring glitch of yours in the passcode fields. @bankwithsmile is online banking down? After Christmas we are off. Tried on two different devices same result. @DeniseJay15 @bankwithsmile still locked out of my account due to that recurring 3-wk glitch of yours in the passcode fields. SA^, @WanderingSal @bankwithsmile is today's outage part of the "planned maintenance?". @bankwithsmile I cannot log on today since you changed the format. Try logging in again', @bankwithsmile And, sadly, mine is apparently an issue shared with others that can't be overcome by changing the username, @bankwithsmile is your website down? Najděte si snadno klíče, peněženku, batoh a další věci. Thank you though for the offer xx, @bankwithsmile Is that still ongoing? @crm_uk @bankwithsmile @crm_uk Hi Clive, sorry to hear about the issues you're experiencing. This is a repeated issue your end, occurring across devices and browsers both last week and the week before. @bankwithsmile having a problem logging in internet banking .. says too many redirects - clear cookies.. which doesnt work. The Smile app and online banking platform are both currently unavailable, affecting around 40,000 who use the app and online banking on a typical day. Tried repeatedly throughout the day. and are subject to status and our lending policy. The web site is very easy to get to grips with an dI love the card design. Smile is a British banking brand; founded in 1999, it operates as a division of the Cooperative Bank and was the UK’s first fully digital bank. I left Smile Bank today due to the ongoing outage . So is the app? Happening across multiple browsers/devices, @sliminside1 As I say it's a known issue that seems to come and go in the passcode fields, across operating systems, browsers and devices. @DaisyDenehy1 If you haven't already you'd need to raise a formal complaint. and are subject to status and our lending policy. Still can't log in at all. above is the signature of the e-mail I received. This is a Smile problem, not a problem with what I am doing. @bankwithsmile Can't log in on laptop nor mobile app. Pls don't ask me again which devices/bowsers I'm using and then disappear. @bankwithsmile OK same problem occurs when I try to access on a phone (through search engine, not a smile app), @bankwithsmile sorry I can't deal with the bot. But the latest service outage proved to be the “last straw” for longtime customer Emma Hopkinson-Spark. @DeniseJay15 It is not yet known why the bank’s systems have apparently gone offline during a working day, though unlucky customers clicking the “log in” link on their website are receiving this message: It now operates as a trading division of The Co-operative Bank, but its unique history ensures it’ll always remain a distinct entity.While it was on the cutting edge of banking in the late 90s, is it still today? This limit is applied to the total 2016 saw the first Starling bank accounts in action, with the official launch (and Starling’s app) in early 2017. I've never had any problems with Smile but having opened a new account with Starling I've seen how behind the times you are for an internet bank. @bankwithsmile I've been with Smile for over way over ten years, but I'm getting really frustrated with the lack of customer service. Master class of incompetence. May have to go else where as everything to do with Smile is glitchy and outdated! Smile Možnosti. Looked at the Smile Bank website and I didn't see the telephone number there. It's telling me I have no internet Smile always the worst app... An embarrasment. The site is not letting me input characters from my security code. Read more about how we were the first UK internet bank. @mgill81 Smile Bank, which has around 100,000 customers, has apologised for problems with its online banking and mobile app, but it was unable to provide the … @bankwithsmile I cannot log on today since you changed the format. Can't use the DM option from here either. That's since Saturday on the PC and since Thursday or Friday on the tablet and the phone. Find the latest tips, advice, news stories and videos from the TODAY Show on NBC. @Simon_Lucy International payments not working, and no one replying to messages all week. Incompatible with most other financial apps, glitchy and just lagging behind. @AbetheNaive We’re a digital-only bank. @bankwithsmile Hi Michelle, no that didn't help, I'm still getting the same error message. We sponsored the Cape 2 Cape challenge, flying from Canada to Chile in a Latest News. @bankwithsmile Cant log in - says I have no internet, when i have so this is another outage - need to make an important payment and your phone lines are a 20 min plus wait - time to think of a change of bank - I have been a customer 15 years, Catch 22. @MarkJElliot Even after clearing cache etc. I cannot enter characters from my security code. What’s going on? Cannot log on. @ktkinnear @bankwithsmile is your online banking messaging service working? The Co‑operative Bank, Platform, smile and Britannia are trading names of The Co‑operative Bank p.l.c., P.O. I may try the "Security" service from Smile to … Denis Waitley. @MsHayleyDavis @NoWireHangers The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Long phone Q, no service from Smile again. Is this related to planned maintenance? HI @BankWithSmile @bankwithsmile is down yet again. When will it be fixed? @alfandsharon PS5 gaming headset Black Friday deals are the perfect PlayStation 5 partner - t3. The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. No joy. Yet again I can't log in... phoned yesterday and couldn't use site...what's the point of an internet bank that isn't on the internet? Smile Bank is the first full Internet Bank in UK. Registered in England and Wales No. Smile, or smile.co.uk, is a British banking brand that operates as a trading division of The Co-operative Bank. @paul4wba Master class of incompetence. @bankwithsmile is your website down? We would like to show you a description here but the site won’t allow us. I can't log into my @bankwithsmile account to report that I can't log in. @bankwithsmile once again your customer service is apauling. If you haven't already you'd need to raise a formal complaint. But the latest service outage proved to be the “last straw” for longtime customer Emma Hopkinson-Spark. Tried on two different devices same result. @bankwithsmile Cant log in - says I have no internet, when i have so this is another outage - need to make an important payment and your phone lines are a 20 min plus wait - time to think of a change of bank - I have been a customer 15 years, @JakeTilson our smile Current Account, and, Our Modern Slavery and Human Trafficking Statement. @bankwithsmile I can't login to my account online. @bankwithsmile sorry I can't deal with the bot. @bankwithsmile can’t get online via app or internet banking.... this has happened all day. Assume you're aware? No joy. @MartinWilko Credit facilities are provided by The Co-operative Bank p.l.c. We won YourMoney’s Best ISA provider and Banking provider. @bankwithsmile No online chat. @bankwithsmile Is there an issue with the live chat facility? @bankwithsmile all your online and app banking seems to be offline. Is it down? As an internet bank this is getting very frustrating. Read on the original site. @olivierpictures Happening across multiple browsers/devices, @WanderingSal Tried brave and chrome.. same error. The UK’s first digital bank, smile is known for its role in past technological innovations in banking. @WanderingSal @bankwithsmile Its happening again @WanderingSal mobile ok but can't log in using security codes, please resolve @bankwithsmile. @bankwithsmile any login issues currently ? @financialombuds Cannot access via the app or web..... @suegray66 @bankwithsmile why can't I log in? @helenblakeman @bankwithsmile the passcode entry fields on your site are not allowing data to be entered. Any news on when this will be sorted? As the UK prepares to leave the EU, we have prepared some information for customers with questions about @MsHayleyDavis Any news on when this will be sorted? I can enter my username and password. Try logging in again". The Co‑operative Bank, Platform, smile and Britannia are trading names of The Co‑operative Bank p.l.c., P.O. Do you know of any problems with your facilities or am I an isolated case? Smile Bank customers have been unable to access their accounts for days due to an ongoing outage. Also, please pass my issue to tech support. Is there a problem with online banking. @bchclnrbch Not working on those fields from two discrete Mac computers, laptop and desktop, both latest chromes and also not working in those fields on an iphone 6s running safari. hold above the limit between these brands are unlikely to be covered. We're continuing our series of planned maintenance this weekend. @WanderingSal Long phone Q, no service from Smile again. This is the banking account login on the Web site. I've never had any problems with Smile but having opened a new account with Starling I've seen how behind the times you are for an internet bank. After 16 years, she left Smile Bank on Friday after she was unable to view a crucial re-mortgage payment. Intermittently won't let me sign into my account and you've helpfully sent me a secure messenger on another issue I now can't access, @Parcivalfarquar I have spoken to the cal centre this morning and after a multitude of tests, all with the same result, the problem has been forwarded to the IT team. Do you know of any problems with your facilities or am I an isolated case? Sign up for This problem has been around for a while and you didn't warn your customers or fix it. During the Vietnam War (1959-1975), the U.S. military used the toxic herbicide Agent Orange to clear forests and rural land across Vietnam. Yet again I can't log in... phoned yesterday and couldn't use site...what's the point of an internet bank that isn't on the internet? When will it be fixed? @bankwithsmile Okay, this is quite disappointing to be honest. The online-only bank, owned by Co-Operative Bank, said it was working urgently to resolve the problem. I've cleared cache, smile cookies, history, bookmarks. 990937. Credit facilities are provided by The Co‑operative Bank p.l.c. The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Need to make a large transfer so this is the final straw. @bankwithsmile Hi Smile - is your app and website down today? against fraud. Cannot access via the app or web..... @bankwithsmile Just checked it, its up to date, still not working, I'll try uninstalling it see if that helps, @bankwithsmile is the app down, wont let me log on, just says check Internet connection, which is working fine. Read and write Smile Bank reviews today to help increase trust and transparency in financial services. @EwanWalker11 What’s going on? Registered in England and Wales No. We’re part of The Co‑operative Bank, and we share the same ethical values too. Even after clearing cache etc. There's also stuff here about knitting A request for personal information could put your money at risk. No queues, no hassle, no jargon, no After Christmas we are off. I've also sent a secure message with no response surely in this 1/2. Credit facilities are provided by The Co‑operative Bank p.l.c. The Cooperive Bank has always been a nice bank to deal with. How slight a nod it would take, how bare a smile, to give everyone you meet today a sense of worth. @bankwithsmile Not again! I am get to the web site no problem but when I click on log in I get the link swirly squares and then a blank page. @bankwithsmile I've been going round in circles trying to find the live chat function on the site. Box 101, 1 Balloon Street, Manchester M60 4EP. 990937. Credit facilities are provided by The Co‑operative Bank p.l.c. The issue here is with @bankwithsmile and if anyone ought to be putting money anywhere, it's them. This is a repeated issue your end, occurring across devices and browsers both last week and the week before. Another issue is the closure of branches - contributing to the demise of the local High Street, & making it difficult when face to face transactions are necessary. Over the past 2 years I have noticed the Customer Service getting worse. Smile je nejpokročilejší vyhledávač věcí na trhu. Twitter Any news on when this will be sorted? Smile and NS&I are passing the problem between them and I am faced with a £150,000 overdraft Anna Tims Tue 17 May 2016 02.00 EDT Last modified on Fri 1 Dec 2017 23.27 EST This is a Smile problem, not a problem with what I am doing. Smart Money People is the place for Smile Bank reviews. Any news on when this will be sorted? I know you were doing maintenance in October. and are subject to status and our lending policy. @bankwithsmile still locked out of my account due to that recurring 3-wk glitch of yours in the passcode fields. It's telling me I have no internet Smile always the worst app... An embarrasment. @bankwithsmile Can't enter security code on any device. @bankwithsmile all your online and app banking seems to be offline. @andybodycombe We use cookies to make the site easier to use. @bankwithsmile the passcode entry fields on your site are not allowing data to be entered. I've also sent a secure message with no response surely in this 1/2. Helpful info about current accounts, credit cards and all things smile related. @Spinweasle Is that still ongoing? I've had 2 automated calls that say they are from smile wanting me to verify my transactions. Smile Bank is an organization that aims to help Agent Orange victims in Vietnam. and are subject to status and our lending policy. Since 1999, Smile Bank has provided online banking services including credit cards and current accounts to customers throughout the UK. Also, please pass my issue to tech support. @bankwithsmile After entering my username, password and security code all correctly (confirmed by smile call centre today that no incorrect login attempts are on the system), I get the following message 'There was a problem with the connection Since … Is the system down?! Box 101, 1 Balloon Street, Manchester M60 4EP. @bankwithsmile I can't login to my account online. Both app and online not working. @Tel_Wilcox Looking for another bank! smile is a British banking brand that operated as a trading division of The Co-operative Bank.It started as the UK's first fully digital bank in 1999, offering full-service current accounts, savings, ISAs, investments and credit cards. The Bank reserves the right to decline any application for an account or credit facility. Please sort. I've tried on Chrome and Edge. I have been trying to logon for 48 hours. @bankwithsmile And, sadly, mine is apparently an issue shared with others that can't be overcome by changing the username, @DavidAckland1 @bankwithsmile no, it's not a browser or cookies issue. Registered in England and Wales No.990937. This is the banking account login on the Web site. Pls don't ask me again which devices/bowsers I'm using and then disappear. @bankwithsmile Hi Smile - is your app and website down today? @bankwithsmile Just checked it, its up to date, still not working, I'll try uninstalling it see if that helps, @suegray66 I've cleared cache, smile cookies, history, bookmarks. Says "There was a problem with the connection Thx. I can't log on via my app or your web portal today. Customer service lines closed and messaging service not working. Never had any problems with @bankwithsmile but having opened a new account with Starling I've seen how behind the times Smile are for an internet bank. The Co‑operative Bank p.l.c. I can't log into my @bankwithsmile account to report that I can't log in. @bankwithsmile After entering my username, password and security code all correctly (confirmed by smile call centre today that no incorrect login attempts are on the system), I get the following message 'There was a problem with the connection Pls don't ask me again which devices/bowsers I'm using and then disappear. Tried repeatedly throughout the day. Assume you're aware? The Co‑operative Bank p.l.c. Customers with the Co-operative Bank’s digital brand Smile are currently locked out of their online and mobile accounts while the bank works to fix technical issues. Re smile's reply - no it was NOT available over most of the weekend - I tried several times! No live chat, cannot send a secure message online, 30 minute wait to get through to customer services. Happening across multiple browsers/devices, @bankwithsmile I've been going round in circles trying to find the live chat function on the site. We were invented by The Co‑operative Bank in 1999 and we’ve been smiling ever since. @bankwithsmile is down yet again. Smile Bank customer Emma Hopkinson-Spark left the bank on Friday due to the ongoing probelms Smile Bank customers have been unable to access their online banking accounts for five days in a row. It's impossible to get hold of anyone. I will not use the phone app. Says "There was a problem with the connection @bankwithsmile Hi! Cannot log on. Smile Bank… The online-only bank, owned by Co-Operative Bank, said it was working urgently to resolve the problem. @WanderingSal smile, Britannia and The Co‑operative Bank are trading names of The Co‑operative Bank plc, which is a member of Try logging in again". SA^, @bankwithsmile I'm back in now. We have tried pinging The Co-operative Bank website using our server and the website returned the above results. Have been with Smile since launch, but now - from being a pioneer internet bank - it's a retrograde internet bank. I am get to the web site no problem but when I click on log in I get the link swirly squares and then a blank page. Intermittently won't let me sign into my account and you've helpfully sent me a secure messenger on another issue I now can't access, @bankwithsmile No online chat. @bankwithsmile is today's outage part of the "planned maintenance?". I know you were doing maintenance in October. Anyone else having problems contacting @bankwithsmile? Starling is a challenger bank, founded in 2014. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. No response after 24 hours, no live chat available. We'd rather let our products do the talking. @bankwithsmile I'm back in now. our smile Current Account, and get exclusive rates for our @bankwithsmile is the online banking down?? Pls don't ask me again which devices/bowsers I'm using and then disappear. I can enter my username and password. Over the past 2 years I have noticed the Customer Service getting worse. Smile Bank Plc ®. Box 101, 1 Balloon Street, Manchester M60 4EP. If co-operativebank.co.uk is down for us too there is nothing you can do except waiting. If you’re looking to discuss a query about your account with us, you’ll need to log When using online banking, you’ll verify yourself with a verification code we’ll send to you by text message or email. @WanderingSal @bankwithsmile Its happening again @WanderingSal mobile ok but can't log in using security codes, please resolve @bankwithsmile. Is this the same recurring problem? @bankwithsmile At the moment, I can't log in. Smile Bank Contact Phone Number is : 08448 44 88 44 and Address is PO Box 600, Delf House, Skelmersdale, Lancashire WN8 6GF Smile Bank is the Internet Bank in UK and the trading unit of The Co-operative Bank. Here's some information to help you navigate through these times. @bankwithsmile Sammie - there is no problem with either my username or my password. How do you rate Smile over the past 3 months? @bankwithsmile @StavRuler How long has this been going on? Is this related to planned maintenance? Please click here for further information or visit www.fscs.org.uk, Sign up for @bankwithsmile is your online banking messaging service working? Happening across multiple browsers/devices, @bankwithsmile still locked out of my account on multiple due to that recurring glitch of yours in the passcode fields. @bankwithsmile Can't enter security code on any device. @JillKenMcN @bankwithsmile That's lovely but please, you don't need to do that. They haven't updated their tech since the 90's. A smile is the light in your window that tells others that there is a caring, sharing person inside. Stahuj na AppStore. No response after 24 hours, no live chat available. credit cards and savings accounts too. Thank you though for the offer xx, @Andrewy59451289 @WanderingSal The Co-op Bank's app and online services are enjoying an extended lie-in today with multiple customers complaining they're locked out. May have to go else where as everything to do with Smile is glitchy and outdated! HI @BankWithSmile We also sponsored the North West Comedy Awards. I will not use the phone app. Online bank Smile is trying to reassure customers after days of technical problems with its website and app. I have been with Smile for very many years. I've tried on Chrome and Edge. Registered in England and Wales No. See also: The Hidden Power Of Smiling by Ron Gutman (TED Talk YouTube video) Part 4. @JohnMcG25222966 in to online banking to initiate a Live Chat. @RosemaryDandrid Updated The Co-Operative Bank’s online banking has been offline all morning thanks to over-running “planned essential maintenance”. I have a problem with Smile Is this a site maintenance issue? Is this the same recurring problem? 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You 're experiencing investigate further at risk and our lending policy 2 Cape challenge, flying Canada. Third parties without express written permission view a crucial re-mortgage payment how long has this been on! Hold above the limit between these brands are unlikely to be offline recurring 3-wk glitch of yours in passcode. The ongoing outage how long has this been going on has been around for a while and did.