The average Applications Support Technician II salary in the United States is $70,072 as of December 28, 2020, but the range typically falls between $57,509 and $78,418. Level 2 Support Lead - Permanent - Dallas, TX - Competitive Salary. 2. If you are working level 2-3 support and not as "Sys Admin" or "Network Engineer" you are going to still be lumped into the "Help Desk" category which we all know is the lowest paying. Help Desk Technician Tier 1: $35,000; PC Repair Technician: $37,000; Help Desk Technician Tier 2: $43,000; Help Desk Technician Tier 3: $52,000; End-User Support Specialist: $53,000; Desktop Support Specialist: $54,000; Technical Support Specialist: $59,000; Application Support Specialist: $63,000 Filter by location to see IT Support salaries in your area. Technology > Technical Support Occupations. Top companies for IT Supports in United States. This group interprets problems and provides technical support for hardware, software, and systems. Full-time (370) Permanent (42) Contract (20) Part-time (20) Temporary (5) Freelance (2) Programming language. Advanced Job Search. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. This company one of the world's largest and most innovative Technology, IT Services and R&D organisations. Welcome to ITCareerFinder, a world-class web portal designed to help IT pros advance their careers. Employers. The average Technical Support salary in the United States is $85,026 as of December 28, 2020. Web-based Help Desk & Technical Support Specialist salary data refreshed annually. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Not enough reports to show salary distribution. Desktop Support Technician Salary. There are different levels of IT Support; some organisations have First, Second & Third level support and the salaries are different: First Level Support. Was the salaries overview information useful? Der Kontakt erfolgt entweder über ein Ticketsystem, per E-Mail oder Telefon. This support is called – first line support. Support Technician, Information Technology (IT) C$48,070. The midpoint salary for a Tier 2 role is $50,000 and for Tier 3 it's $60,250. C$50,531. An experienced Support Technician, Information Technology (IT) with 10-19 years of experience earns an average total compensation of AU$63,980 based on … The average salary for an Information Technology (IT) Support Specialist is AU$57,970. Tag Archives: level 2 it support salary รับสมัครงาน IT Support. Filter by location to see 2nd Level Supporter salaries in your area. Apply to Help Desk Analyst, IT Technician, Senior Help Desk Analyst and more! The national average salary for a Level II Technical Support is $54,879 in United States. 151 IT Support jobs available in Miami, FL on Indeed.com. Find your ideal job at SEEK with 10,565 level 1 it support jobs found in All Australia. Is this helpful? First-Level-Support. per year. Salary estimates are based on 19 salaries submitted anonymously to Glassdoor by Level II Technical Support employees. Here's a dynamic look at tech support and help desk wages, including salary comparisons derived from the leading salary surveys and employment data sources. Level 2 Support Engineer average salary is $65,000, median salary is $- with a salary range from $- to $-. Cincinnati, OH Area area. Sap Level 2 Support salaries are collected from government agencies and companies. 8 Questions You Should Absolutely Ask An Interviewer, Cablevision Systems Technical Support Level II salaries - 4 salaries reported, ASAP Staffing Technical Support Level II salaries - 4 salaries reported, Miva Technical Support Level II salaries - 2 salaries reported, CareMedic Technical Support Level II salaries - 2 salaries reported, Comcast Technical Support Level II salaries - 1 salaries reported, Sprint Technical Support Level II salaries - 1 salaries reported, Adecco Technical Support Level II salaries - 1 salaries reported, Trimble Technical Support Level II salaries - 1 salaries reported, First Horizon Technical Support Level II salaries - 1 salaries reported, Progrexion Technical Support Level II salaries - 1 salaries reported, Domo Technical Support Level II salaries - 1 salaries reported, Xactware Solutions Technical Support Level II salaries - 1 salaries reported, North American Bancard Technical Support Level II salaries - 1 salaries reported, R.J. O'Brien Technical Support Level II salaries - 1 salaries reported, Alder Technical Support Level II salaries - 1 salaries reported, J-Curve Technologies Technical Support Level II salaries - 1 salaries reported, OS33 Technical Support Level II salaries - 1 salaries reported, ASAP Technical Support Level II salaries - 1 salaries reported, OneSupport Level II Technical Support Representative salaries - 7 salaries reported, Intermedia Exchange Technical Support Engineer Level II salaries - 5 salaries reported. In contrast to traditional training, technical support typically focuses on helping with a specific user problem or issue. Filter by location to see Level 1 IT Support salaries in your area. The community relies on everyone sharing – .css-1c7uf6v{background:none;border:none;font-size:15px;color:#1861bf;}Add Anonymous Salary, Level II Technical Support Representative - Hourly, Exchange Technical Support Engineer Level II. Filter by location to see Level 1 IT Support salaries in your area. The national average salary for a Level II Technical Support is $54,879 in United States. IT Support Technician Level 2 Part time. Level 2 support usually have a couple of years experience working with the specific technology; they may also do some script writing (as opposed to running), basic programming etc. Support-Level. Full-time. Change country. 64,768 Level 2 Technical Support jobs available on Indeed.com. Find salaries. Witton Recruitment IT Support salaries - 2 salaries reported: £19,735 / yrWPP IT Support salaries - 2 salaries reported: £28,303 / yrHargreaves Lansdown IT Support salaries - 2 salaries reported: £30,267 / yrHemmersbach IT Support salaries - 2 salaries reported: £28,216 / yrMonsoon Accessorize IT Support salaries - 2 salaries reported: £27,867 / yr This is a Part Time job. Level 2 Support Technician jobs now available. Remote (8) Temporarily remote (COVID-19) (3) Salary Estimate. This group represents a part of ITIL Technical Management function and usually follows incident management activities. Computer user support specialists work with customers to diagnose and solve problems. Employer name has been removed to protect anonymity. It costs more as the technicians are experienced and well-informed on a particular product. C$50,271. Most common benefits. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. Is your technical support specialist salary on point for your location, experience, certifications and skill set? Level 1 support – Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. The annual average salary of a PC Technician in the United States is $34,751. Sap Level 2 Support average salary is $90,000, median salary is $- with a salary range from $- to $-. They also may help to set up and repair computer equipment and train users on new computer hardware, software and equipment. 401(k) Paid time off. 14,881 Level 2 Technical Support Engineer jobs available on Indeed.com. Health insurance. 2. Level 2 PC Technician must have a high school diploma and at least two years of experience in handling PCs/laptops and telecommunication equipment. EZY-HR โปรแกรมเงินเดือนและฝ่ายบุคคล EZY-HR. How much does a Level 1 Technician make in the United States? 3.7. IT Support professionals need strong technical skills to service the computer networks of entire organisations, combined with outstanding communication skills to negotiate a strong salary. Außerdem müssen sie den Kern eines Problems sowie die vorhandenen Lösungsmöglichkeiten sofort erkennen können. Salary estimates are based on 19 salaries submitted anonymously to Glassdoor by Level II Technical Support employees. It is also known as administrative level support, level 2 support and many other titles. 10 Technical Support Level II Salaries provided anonymously by employees. - POS technical and operational experience is an advantage - Good written and oral communication skills. Visit PayScale to research support engineer level 2 salaries by city, experience, skill, employer and more. Help Desk Support Tier-3, Customer Service Technician Level 3, Help Desk Support Representative Level 3, Help Desk Technician Level 3 Job Description: You should have one to two years of IT job experience and the ability to handle more complex calls. conditionally accredited teacher (level 1) $329.54: $360.85: conditionally accredited teacher (level 2) $365.44: $400.16: band 1 (graduate) teacher: $365.44 BLS Projected job outlook (2018-2028): 5 percent growth 2; 2018 Median annual salary: $82,050 2; Corresponding degree: Network Systems Administration Associate's degree; 4. $15. View more benefits. Level 2 Support Lead - Permanent - Dallas, TX - Competitive Salary. Computer systems analyst. AAS in Information Technology - Networking. 401(k) matching. Salary estimates are based on 562 salaries submitted anonymously to Glassdoor by Level 1 IT Support employees. Job Title 2018 Salary 2019 Salary 2020 Salary 2-Year Change; Computer Repair Technician: $32,000 - $54,000: $32,500 - $55,250: $33,500 - $55,500 + 3.5%: Help Desk / Tech Support We including average salaries for jobs related to Service Level Support positions. How to Answer: What Are Your Strengths and Weaknesses? Salary estimates are based on 1 salaries submitted anonymously to Glassdoor by 2nd Level Supporter employees. 1-2 years experience. The Desktop Support Technician salary can range widely depending on their experience, location and other factors. These titles signify advanced methodological … Job Highlights. Copyright © 2010 - 2021 Informed Decisions, Inc. All Rights Reserved. Entry-level salary range (2017): $30,550–50,210 annually 2. The IT Support Professional Certificate recently secured a credit recommendation from the American Council on Education’s (ACE) ACE CREDIT®, which is the industry standard for translating workplace learning to college credit. Earnings of PC Technicians II. Most often, technical knowledge of L1 tech is limited compared to L2 or L3 tech. Got targeted learning goals? Technical Support Analyst. Filter by location to see IT Technician salaries in your area. The Tier-2 support level is for providing in-depth troubleshooting, technical analysis, and support from the backend. Now, learners can earn a recommendation of 12 college credits for completing the program--the equivalent of four college courses at the associate degree-level. The HDI Desktop Support Technician certification consists of a 2-day seminar that addresses technical troubleshooting techniques and customer service skills, followed by an exam. Explore the IT help desk career path for a deep dive into this essential technology role. Use our custom job search and school finder tools to maximize your technical support specialist salary. Many schools offer individual courses & certificates from degree programs. Admissions advisors can provide more info about course curriculum, admissions & start dates, career placement, tuition costs, and personalized financial aid options. The average IT - All salary for 2020 in the US is $283,504. location: Sydney Sydney area: CBD, Inner West & Eastern Suburbs CBD, Inner West & Eastern Suburbs up to $60k plus super classification: Information & Communication Technology Information & Communication Technology subClassification: Help Desk & IT Support Help Desk & IT Support Use our Salary Calculator to adjust these figures for your city. The national average salary for a Level 1 IT Support is $47,387 in United States. Level 2 Support Engineer salaries are collected from government agencies and companies. The average Service Level Support salary in USA is $45,000 per year or $23.08 per hour. The national average salary for a 2nd Level Supporter is £27,000 in United Kingdom. Research Category salaries by job level, experience, and education. Because of the nature of the job, some companies may require their IT Support to undertake shift work. Gemäß ITIL wird der Support in drei Level unterteilt: First-, Second- und Third-Level-Support. Each salary is associated with a real job position. See how your offer stacks up to other pay packages and negotiate confidently. 1,351 Help Desk Technician Level 2 jobs available on Indeed.com. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,169 to $79,139 with the average total cash compensation of $71,171. IT Support, Entry Level Technical Support, Desktop Support Technician and more on Indeed.com There are a few options that fall under the umbrella of a computer support specialist. Entry-level salary range (2017): $59,870–101,790 annually 2. Full-time (218) Contract (24) Part-time (6) Temporary (3) Location. Listed eleven days ago 11d ago at Technowand Pty Ltd. Company. With more online, real-time compensation data than any other website, Salary… Apply to Technical Support Engineer, Support Engineer, Network Engineer and more! Level 2 PC Technician must have a high school diploma and at least two years of experience in handling PCs/laptops and telecommunication equipment. Each salary is associated with a real job position. Der First Level Support (1st Level Support) ist die erste Anlaufstelle für Kunden, die Hilfe bei technischen Fragen benötigen. View all our level 1 it support vacancies now with new jobs added daily! How Much Will I Get Paid? 7 reviews 8 salaries reported. Computer Hacking Forensic Investigator (CHFI), Technical support specialist career path deep dive, Technical support specialist education requirements, Featured technical support specialist training programs, Browse technical support specialist jobs in your area, Certifications for tech support professionals, Windows desktop and server administration, Cisco network management skills and certs, San Jose-Sunnyvale-Santa Clara, CA: $82,940, San Francisco-Oakland-Hayward, CA: $73,600, New York-Newark-Jersey City, NY-NJ-PA: $64,640, Prepares Graduates for Entry-Level Roles in Network Administration and IT Support, Microsoft Windows Administration Training, TestOut Network Pro, Security Pro & Pro PC, Gain the Skills and Credentials to Pursue Jobs in Cyber Security and Network Management, Information Security Tools and Techniques, Design, Build & Manage Secure IT Networks, Cyber Security Policy and Risk Management, EC-Council Certified Ethical Hacker (CEH) & Certified Network Defense Architect (CNDA), (ISC)2 Certified Information Systems Security Professional (CISSP), Assess, Develop and Implement Enterprise Information Security Solutions, Advanced Training in Ethical Hacking, Penetration Testing & System Hardening, National Security Agency (NSA) & Department of Homeland Security (DHS) Approved, Certificate: Computer Information Systems, Associate: Computer Information Systems (CIS), Learn Networking Fundamentals plus Real-World Skills in Cloud Computing, IT Architecture & Cyber Security, Earn Valuable Certifications from Cisco, CompTIA, Microsoft, and AWS, Career Coaching and Job Placement Support. With neuvoo's salary tool, you can search and compare thousands of salaries in your region. How much does a Level II Technical Support make? To earn this level of IT Support salary, candidates will have more than typical experience in the role, and may be required to have skills in software development or coding experience. The national average salary for a IT Support is CHF 93,386 in Switzerland. Technical support is also known as IT support, help desk, or service desk. How much does a Technical Support - Tier 3 make in the United States? Salary estimates are based on 562 salaries submitted anonymously to Glassdoor by Level 1 IT Support employees. The range for our most popular Technical Support positions (listed below) typically falls between $32,224 and $137,828. Where. Level 2 Support Engineer salaries are collected from government agencies and companies. If they have CompTIA certifications in A +, Network + or Security +, it would be beneficial. 14 open jobs for Level 2 technical support english language in Brno. Level 0 support is performed without the aid of a Help Desk technician. As the role will be relatively complex, a keen eye for detail is essential, together with the ability to convey complex issues to non-IT staff. Level 1 Network Support jobs now available. What salary does a Technical Support Level II earn in your area? hourly. The average Level 1 Technician salary in the United States is $33,361 as of December 28, 2020, but the salary range typically falls between $27,066 and $37,003.Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Functions supported by Tier-2: In-depth technical support provided from the backend. A Level I IT Support in the Cincinnati, OH Area area reported making $15 per hour. Learn how to enable cookies. The average salary for a Support Engineer Level 2 is $64,370. Projected employment growth (2016–2026): 24 percent (much faster than average) 2. Date Posted. Help desk analysts are in demand and, according to the 2020 Robert Half Technology Salary Guide, the midpoint salary for a Tier 1 support role is $40,500. As we collect more salary reports, we will be able to display related salaries for this job title. Filter by location to see Level II Technical Support salaries in your area. Computer support specialist. The base salary for Applications Support Technician II ranges from $57,311 to $78,151 with the average base salary of $69,829. Computer systems analysts operate at the intersection of IT and business. Salary estimates are based on 26 salaries submitted anonymously to Glassdoor by IT Support employees. If they have CompTIA certifications in A +, Network + or Security +, it would be beneficial. Technical support often contributes to or supports a company’s overall customer service philosophy, so the team or department may straddle the technical world of IT and the practical side of customer service. Below are the most recent level 1 it support salary reports. Sap Level 2 Support salary … 198 Level 2 Technical Support Engineer jobs available on Indeed.com, updated hourly. Salary estimates are based on 19 salaries submitted anonymously to Glassdoor by Level II Technical Support employees. Glassdoor will not work properly unless browser cookie support is enabled. The average Help Desk Support salary in Charlotte, NC is $52,334 as of December 28, 2020, ... Browse All IT - All Jobs by Salary Level. The national average salary for a IT Technician is £22,224 in United Kingdom. How much does a IT Support make? Average salary ranges for technical support specialists, help desk technicians and related occupations for the past three years: Master these expertise to increase your earnings in technical support and IT help desk positions: New IT pros often begin their careers in technical support because of its low barrier to entry and the exposure to a wide range of IT domains, e.g., networking, data management, and cyber security. An IT Help Desk Level II in the Memphis, TN Area area reported making $17 per hour Get started on your IT career path with technical support specialist training and degree programs like these. Level 0 support is performed without the aid of a Help Desk technician. Filter by location to see Level II Technical Support salaries in your area. - Familiar with different Ticketing tool. Technical Support Specialist. First-Level-Supporter sollten deshalb eine sehr gute Kommunikations- und Ausdrucksfähigkeit mitbringen. Technical Support Salary a.k.a. Job Type. 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Engineer jobs available on Indeed.com IT Support vacancies now with new jobs added daily, Technical analysis, Support... Is performed without the aid of a PC Technician must have a high school diploma and at two. Knowledge of the job, some companies may require their IT Support is Service. 218 ) Contract ( 24 ) Part-time ( 6 ) Temporary ( 3 ) location and promoted that! And solves Technical problems E-Mail oder Telefon range for our most popular Technical Support level 2 it support salary on... Level is for reference only salary ranges from $ 30,914 to $ 60,992 per year the. Of salaries in your area auch komplexe Lösungswege für den Kunden verständlich erklären and equipment! `` wizards '' ; they generally have very specific knowledge of L1 tech is limited compared to L2 or tech. Remote ( 8 ) Temporarily remote ( 8 ) Temporarily remote ( 8 ) Temporarily remote ( COVID-19 (. ) salary Estimate schools offer individual courses & certificates from degree programs like.... ( 2017 ): $ 59,870–101,790 annually 2 2 years of Technical Support $. Of December 28, 2020 ninjas '' or `` wizards '' ; they generally have very specific knowledge the. Technology ( IT ) Support specialist salary they arise to display related salaries for this job title as Level... Packages and negotiate confidently Support specialist training and degree programs Technical issues with guidance and coaching may require IT. & certificates from degree programs, is in-detail Technical Support specialist training and programs! To display related salaries for this job title 6 ) Temporary ( 3 ) location Support ( 1st Level müssen! You may have to put in a +, IT Technician employees report Step 1 of..