Great company. Otherwise steer clear. Just as well lock down us upon us on our return, small claims court case to sort out could never trust them again. We use owners direct to book our florida villas and have never experienced any problems or hassle as you book directly with the owners - cutting out the middle man and the associated costs St. James Manor and Villas offers both assisted living and memory care services that caters to a wide variety of seniors’ needs. All staff on line and by phone very helpful.Thank you and i will definately bokk with the company again. I thought rearranging parking; car hire and villa would become a problem, but James Villas were super efficient and sorted everything out! Well done James Villas. We do prefer villa holidays and have used James Villas for some 20 holidays. Get pricing and read reviews for St. James Villas* - Crete, IL. This was ignored.-BBQ area not cleaned prior to our arrival.-Bins. We did this and have now been waiting another 7 days. Thank you,Trish. When the flights were cancelled we were promptly and courteously informed and getting a full refund couldn't have been easier. Still many issues outstanding. I have used James for several years and everything they do has been to the highest level. We regret you were unhappy with the advice given and if we were unable to amend or cancel your booking without the loss of your deposit. Cannot fault the service received and speedy expedition of refunding our full balance. I’m still waiting for refunds from other holiday companies for flights / holidays cancelled months ago. Despite much communication from me zero satisfaction. Try and shirk responsibility onto travel insurance. Popular reviews: Pushchairs ... a group of us used James Villas a few years ago to book a place on the Amalfi Coast - it was a bit old and crumbly, but for the price it was great. I was given the wrong time! I’ve enjoyed James Villa holidays in the past.When my Menorcan holiday was cancelled I spoke to Natalie who was very helpful and although she must have been very busy she was polite and friendly and took time to listen and advised me of my options. Tucked away on a secluded 100-acre peninsula on the southeastern coast of Antigua, the All-Inclusive St. James’s Club & Villas exudes a casual, club-like ambience. We have had some excellent holidays through James Villas. Sie haben mir eine Stunde Zeit gegeben um zu entscheiden, ob ich eine andere, von ihnen ausgesuchte Villa buchen möchte oder die Buchung stornieren möchte. We did report this but no idea if anyone ever came as it still leaked until we left. Holiday to Alicante on 4 July cancelled due to COVID. Da die alternativ angebotene Villa nicht schön war, musste ich einen Abend vor Abreise eine neue Unterkunft für den nächsten Tag suchen. I was informed that my booking from James Villa was cancelled only ONE week later at Air B'n'B and that the money from that date will not be in my account until 14 business days later. Unfortunately our trip was cancelled due to COVID-19, but they were fantastic in keeping me updated and mostly importantly, providing a full refund.I would book with them again, once everything finally calms down with COVID-19.The customer service is brilliant. Only the latest review will count in the company's TrustScore. Complete refund issued. Currently on holiday in a signature James Villa in Kefalonia. It was such hard work in the heat! The refund email said the money would be back with me in 14 days or so and seeing the experiences of other travellers I expected this would not be so swift. I haven't used James Villas however I do understand the company is quite expensive. As l write this my wife and l should have been in Lanzarote. Just don't book with James Villa!!! Exceptional customer service, booked to go to Cyprus when the fco cancelled travel corridor within 24 hours I was contacted by a lovely lady called Sophie at James villas, she was understanding and advised me of my option very open honest and no a bit of difficulty then within 5 minutes of putting the phone down I received a credit voucher. Cannot fault the lovely pool area and surroundings. St. James’s Club & Villas is an upscale all-inclusive resort on 45 acres of land overlooking the Caribbean Sea and tranquil Mamora Bay. This is not the point. Having had our holiday cancelled due to Covid19 ,I cannot praise James Villas enough for the swift response and cash refund confirmed within 24hours. Enjoy a holiday to remember with your family, relaxing in your private pool, soaking up the sun and discovering what Spain has to offer. Browse through our villas … Book a villa and flights or just your dream villa, either way, you could be jetting off to one of our dazzling destinations. 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